Welcome to Byonoy Support – How May We Help You?

Absorbance 96

Is the Absorbance 96 capable of a readout in the UV range?

Can I exchange the filters?

Can I order extra filters?

See More

Absorbance 96 Automate

Which systems is Absorbance 96 Automate designed for?

Is Absorbance 96 Automate compatible with Sila2?

Is it possible to customize the wavelength combination?

See More

Absorbance One

The instrument performed the measurement immediately upon insertion of the cuvette. Is that normal?

Can I measure fluorescence or luminescence with the Absorbance One?

Does the Absorbance One have temperature control?

See More

Payment & Shipping

Does Byonoy ship to my location?

How much does shipping cost?

What payment methods are available?

See More

Service & Repair

If I have an issue with my device, what should I do?

How long is the warranty period?

Do you offer extended warranty or other “peace of mind” options?

See More

Haven't found the answer you're looking for?

If our help section did not provide you with a suitable answer, use the contact form to describe your request. We will get back to you soon.

Contact Form